Politique de remboursement

Western Boiz Return Policy

At Western Boiz, we do not accept returns unless your item arrives damaged or the wrong size was sent.

To be eligible for a return, the item must be in the same condition you received it—unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.

To start a return, email us at westernboiz.wbz@gmail.com. If your return is approved, we’ll send you a return shipping label along with instructions on how and where to send your package. Please note: returns sent without prior approval will not be accepted.

If you have any questions about returns, feel free to reach out to us at westernboiz.wbz@gmail.com — we’ve got you.

 

Damages & Issues

At Western Boiz, we want you to get exactly what you ordered—and in perfect condition. Please check your order as soon as it arrives. If your item is damaged, defective, or if you received the wrong item, contact us right away at westernboiz.wbz@gmail.com so we can sort it out and make things right.

 

Refunds

Once we receive and inspect your return, we'll let you know if your refund is approved. If it is, we’ll automatically refund you to your original payment method within 10 business days.

Keep in mind: it might take additional time for your bank or credit card company to process and post the refund.

If it's been more than 15 business days since your return was approved and you haven’t received your refund, shoot us an email at westernboiz.wbz@gmail.com and we’ll help you out.